Course Name:
Root Cause Analysis
Date:28/01/2025 - 30/01/2025
Location:Cairo
Conducted By:
RTC
How Will I Benefit?
- Explain what is root cause analysis
- Explain the objectives of root cause analysis
- Explain how to apply root cause analysis
- Describe the problem solving process
- Understand and apply root cause analysis tools
- Develop efficient corrective action plans
- Understand and apply system monitoring tools
Who Should Attend?
- Airline and ground service provider
- Safety and quality managers
- Quality and safety staff
- Operations supervisors
- Investigators
Course Contents:
Chapter 1: Introduction of Root Cause Analysis
- What is root cause analysis?
- Why root cause analysis?
- When root cause analysis?
- How to determine root cause analysis?
- Common errors in root cause analysis
Chapter 2: Problem solving process
- Introduction of problem solving process
- Identify the problem
- Defining the problem
- Tools for problem definition
- Process flow chart
- SIPOC
- SMART
- Understanding the problem
- Tools for problem understanding
- Histogram
- Control chart
- Performance matrix
- Identify the root cause
- Tools for root cause identification
- Brainstorming and affinity diagram
- (5) Whys
- Scattered diagram
- Fish bone diagram
- Fault tree
- Pareto Chart
- Matrix diagram
- Establishing corrective actions
- Monitoring the system
- Tools for monitoring the system
Fees
Members:USD
1000
Non Members:USD
1150