Training

This highly interactive and integrated approach to Performance Management is based on leading Management principles and best practices from the aviation industry. The exercises, assignments and interactive sessions contain Management issues to be solved in teams or individually. The course focuses on how to apply the various concepts and participants will be challenged to exercise their skills during the course.  

Course participants are also encouraged to bring examples of Performance Management challenges they face for discussion and investigation. All participants will receive a comprehensive manual to further develop their Management skills through practice.

• Understand Performance Management as an integral part of an airline’s business
• Learn the basics of People Performance Strategy and its application
• Understand how to maximize business performance through effective practices
• Learn how to define Key performance Indicators at all organizational levels
• Apply the principles of managing performance and how you can get the optimal results from yourself and others
• Define targets and establish a high performance work culture

• Senior Managers, HR Managers, Managers who want and need to learn or upgrade their knowledge and skills in modern People Performance Management

• What is a Performance Management System?
• The holistic approach to People and Performance Management
• The strategy of People Performance
• The Balanced Scorecard and KPIs: Setting ambitious targets and objectives
• Create the link between individual & team performance to salary and incentives
• How to design a well-balanced incentive & bonus system
• The major pitfalls of Performance Management Systems
• How to implement a Performance Management System
• The difference between Appraisal and Performance Management
• The Competency Framework
• Training for People Performance & Corporate Sustainability
• Various interactive case studies, simulations, group and individual exercises