Course Name:
Key Account Management in Aviation
Date:05/11/2017 - 08/11/2017
Location:Cairo
Conducted By:
RTC
How Will I Benefit?
At the end of the course, participants will be able to:
- Complete a successful transition into the key account manager’s role
- Construct and implement clear strategic plans to consolidate your key account
- Relationships and gain valuable new and repeat business
- Recognise and deal effectively with competitor threats
- Pareto analysis of accounts
- Use effective skills to persuade and motivate the key buyers, influencers and decision-makers
- Select the most appropriate approach to secure increased and profitable business from your key accounts
- Develop strong personal links with all the key individuals in your major accounts and turn relationships into long-term partnerships
- Respect, reassure and motivate the key personnel charged with servicing and supporting your major accounts
Who Should Attend?
- Business leaders who are establishing key account management as part of their overall business strategy
- key account managers
- Key account executives
- Senior & Middle managers
Course Contents:
- Selling techniques
- Identify and capitalise on selling opportunities
- Sales force management
- Earning the customer’s trust
- Sales forecasting & planning
- Account management concepts
- Key account management (KAM)
- Key account manager role
- Relationships management
- Devise a practical project plan with goals, milestones and deliverables
- Charts, Forms and Tools to assist
Fees
Members:USD
1400
Non Members:USD
1550