Course Name:
Aviation Key Performance Indicators & Optimization
Duration:
5 Days
Scope:
Airports
Conducted By:RTC
How Will I Benefit?
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Define the different types of Airport Key Performance Indicators (A-KPI).
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Understand the DEA Benchmarking approach for Optimization.
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Exploring the KPI Related to Airports components e.g.: Safety, security, Operations, commercials and environment.
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Gain insight about the weakness and strengths in your Airport for the purpose of optimization.
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Understand the methodology of converting “Qualitative” Inputs into “Quantitative” for the purpose of Airport Scientific Management.
Who Should Attend?
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Airport operational Managers and specialists.
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Airport financial & commercial Managers and specialists.
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Airport Safety Managers & specialists.
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The personal planning to get strategic overview on the Airport industry.
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Civil Aviation Authorities Middle and Top managements staff.
Course Contents:
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Introduction to Benchmarking and KPI
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Internal versus external benchmarking.
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Relationship to ICAO performance management policies.
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Core Key Performance Areas and Indicators
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Introduction to DEA as a Pioneer Benchmarking approach.
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Level of Customer Satisfaction (LOS).
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Productivity/Cost Effectiveness KPIs.
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Financial/Commercial KPIs.
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Aeronautical Revenue & Non-Aeronautical Revenue Optimization techniques.
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Debt to EBITD A Ratio and EBITD A per Passenger KPIs.
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Environmental KPIs.
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Triple “S” Case study benchmarking implementation using DEA approach
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Full-scale Case study benchmarking implementation using DEA package.