Course Name:
Leadership Skills for Airline/APMs
Date:14/07/2020 - 16/07/2020
Location:Live sessions
Conducted By:
RTC
How Will I Benefit?
- The aviation industry remains volatile and marked by competition, cost pressure and performance excellence to meet the needs of ever demanding customers. APMs face the challenge to continuously improve their skills at all levels to ensure their organisational performance.
- This interactive and immersive course will give carefully selected individuals the opportunity to upgrade their competencies in modern Management & Leadership and develop their capabilities particularly in communication, problem solving and decision making.
- This course is based on leading concepts from globally renowned authors and Business Schools (Harvard, INSEAD) and contains Management issues to be solved in teams or individually combined with pre- and post-course assignments.
Who Should Attend?
- Confirmed Supervisors & Managers of medium sized airport units, High Potentials
Course Contents:
- The Principles Leadership*:
- The Definition of Leadership: facing the challenges in our industry
- Levels of Leadership
- How to achieve performance excellence
- Assuming responsibility and accountability
- Setting rules for good governance, procedures and policies
- Leader’s skills, qualities, competencies, duties and roles
- Leading People Performance
- Followership
- Influencing people
- Performance Management*:
- The motivation theory
- Training and Developing People
- Reviewing Performance & Coaching
- Leading Teams
- The basis of teamwork *
- Setting & attaining sustainable targets & objectives
- Facing the challenge of pressure and balancing workload
- Managing resources: striking the balance
- Transition from Manager to Leader
- How Managers become Leaders
- Managing the transition and resilience
- Leading change**:
- A guideline for Change Management
- Successfully lead & implement your change projects
Developing Personal Competencies *:
- Communication *
- The basic principles of good communication for Leaders
- How to communicate with impact: using the IDC method
- Learn how to influence your audience and team
- How to structure a presentation to achieve your objectives
- Problem Solving *
- Understand how to maximize business performance through effective people practices, information management, decision making and problem solving
- How to identify various types of problems, how to prioritize and act upon these
- Learn how to mitigate problem occurrence by thorough planning and forecasting
- Develop problem solving matrixes and apply these in business context
- Decision Making *
- Understand what drives good decision making
- Learn how to use analysis and problem-solving tools
- Identify root causes for daily problems
- Evidence based decision making
- The Analysis process: the source for good decision making
- Non-evidence-based decision making
- The six steps of decision making
* active learning case ** business case
Fees
Members:USD
500
Non Members:USD
650