Course Name:
Essential Skills for New Managers
Date:02/09/2018 - 06/09/2018
Location:Manama
Conducted By:
RTC
How Will I Benefit?
Register Two months before any RTC course's starting date and enjoy a 20% discount of the Early Bird offer.
- Motivate and inspire employees
- Coach and develop staff effectively
- Resolve conflicts quickly
- Build and lead high performing teams
- Gain enthusiastic cooperation
- Resolve performance issues quickly and effectively
- Delegate tasks with confidence
- Organise your time and workload
- Empower and develop individuals through delegation
- Take confident and effective decisions
- Develop productive communication techniques
- Understand the importance of performance standards, goals and objectives
Who Should Attend?
- First time managers
- Supervisors
- Team leaders
- Sales managers
- HR professionals
- Project managers
- All personnel who wish to progress into a management position or enhance their managerial skills.
Course Contents:
- Fundamentals of management
- The purpose and responsibilities of management in achieving standards and targets.
- Leadership management skills.
- Distinguishing between leadership and management.
- The relationship between the task, the team and the individual
- Situational. Leadership: adapting your approach.
- Building and developing a team
- What makes a group of people into a team?
- Understand team roles and dynamics and approaches to managing conflict.
- Methods for encouraging continuous improvement.
- Practical team activities to embed the learning.
- Performance management
- Decision making skills
- Motivating the individual to achieve optimum performance.
- Delegating for success - a winning structure that minimises risk.
- Using feedback and coaching to address poor performance and difficult situations.
- Problem Solving, dealing with challenging people.
- Self-management and self-development
- Communicating with impact and clarity, to get the right results.
- Self-management and personal effectiveness.
- Personal development plan and the confidence to put it into practice
- Time management
- Manage your time by implementing a framework to achieve goals
- Make decisions about what you do and when
- Apply a structured whole-brain process to shape your current and future commitments
- Proactively schedule tasks, construct weekly plans and to-do lists
- Effective Communication
- Recognise what effective communication really is
- Understand the communication process
- Know the barriers that can cause derailment and misunderstanding
- Identify the relative importance of face-to-face communication
- Get a firm grasp of the five building blocks of managerial communication
- Learn to match the right communication method with your communication goal
- Identify the challenges and practices when communicating virtually
- Problem Solving and Decision Making
- What is Problem Solving?
- Different types of decisions and their impact
- Problem Solving Styles
- The Problem Solving Model and how to apply it
- Ways to Approach a Decision
- Case study
- Delegation for Growth and Development
- Understand the different types of delegation
- Know the benefits and challenges of delegation
- Recognise your comfort with delegation
- How to conduct an effective delegation conversation
- Delegating to different types of people
- Practice your delegation skills
Fees
Members:USD
1750
Non Members:USD
1900