Course Name:
Airline Sales and Key Account Management
Date:20/11/2016 - 23/11/2016
Location:Amman
Conducted By:
RTC - IATA
How Will I Benefit?
upon completing this course you will have the skills to:
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Manage an existing customer base
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Generate and follow up on new leads to increase passenger traffic and sales
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Incorporate a quality of results measurements rather than quantity of sales calls
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Examine the attributes of top performing sales professionals and how to develop those attributes
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Review the latest methods for researching target accounts
Who Should Attend?
This course is recommended for:
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Sales executives and managers responsible for achieving a sales or revenue target
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Reservations and ticket office staff seeking to build a sales career
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Area sales managers responsible for sales teams
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Sales team support staff
Course Contents:
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Communicate and present products and services related to retail travel management companies and corporate travel departments
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Maintain access to senior decision makers
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Establish geographical territories
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Develop account sales plans to meet and exceed established sales goals
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Analyze and interpret booking and revenue data to maximize revenues
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Identify new sales opportunities
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Measure ROI and closing sales at higher margins
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Use CRM tools to increase quality and effectiveness of customer meetings
Fees
Members:USD
1870
Non Members:USD
2200
DNA:USD
1540