Training

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• Increase awareness of what is disruptive behaviour and the consequences of such behaviour on board aircraft
• Understand the legal aspects and legal consequences of disruptive behaviour
• Be familiar with the legal framework governing disruptive passengers 
• Identify ways how to prevent and manage disruptive passengers

• Security Managers
• Security Personnel
• Legal Staff
• Pilots and Cabin crew
• In-Flight Safety Officers
• Enforcement agencies

• Definition of Disruptive Passenger
• Difference between disruptive passenger and terrorist act
• Causes of Disruptive Behaviour
• Examples of different types of disruptive behaviour, including animals,
• Consequences of disruptive behaviour
• Proceedings which may be brought against an airline
• Proceedings which may be brought by the airline
• The current international legislative framework on disruptive behaviour
• Jurisdiction and prosecution over offences and acts committed on board an aircraft
• Evidence to be gathered
• Immunity from claims of the aircraft commander and other individuals
• Unruly Passenger Prevention and Management