Training

Upon completing this course, participants should be able to:

• Define key aviation terms and concepts related to airline operations.
• List and explain the international and local regulations governing airline management.
• Summarize the roles and responsibilities of different stakeholders within the airline ecosystem.
• Interpret the significance of safety and security regulations in airline operations.
• Apply principles of airport planning and design to create a basic airport layout.
• Implement safety and security protocols in hypothetical airline scenarios.
• Analyze the impact of efficient overall operations and passenger experiences.
• Evaluate the challenges and risks associated with safety and security in airline operations.
• Assess the effectiveness of various strategies to enhance customer experience at airports.
• Critically appraise the environmental sustainability practices in airport management and identify areas for improvement.
• Develop a comprehensive airline marketing plan, considering revenue generation and financial management.
• Propose innovative solutions to address emerging challenges in the aviation industry.
• Formulate strategic decisions based on a deep understanding of airline management principles, regulations, and best practices.
• Synthesize information and make informed judgments regarding the future of airline operations in a changing global landscape.

• Airline managers and executives
• Ground handling and service providers specialists and managers,
• Airlines operations and management staff
• Government officials and regulators in the aviation sector
• Airport specialists and supervisors in operations, engineering, security, and safety personnel,
• Airport management staff
• Individuals seeking a career in airport operations and management
• Aviation consultants and advisers,
• Aviation corporate communications and public relations managers,

• Introduction to airlines management
• Air transport industry regulations & deregulations.
• The aircraft and airside.
• Airline safety and security,
• Airlines products,
• Route structure,
• Pricing policy and fare structures,
• Revenue management and revenue optimization,
• The airline costs and operating performance
• Airline-airport relationship,
• Aviation sustainability,
• Passenger demand and market positioning
• Introduction to air traffic and demand forecasting techniques.