Training

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The current Covid-19 pandemic is unprecedented. Airlines have gone through several crises in the past, and will likely encounter further challenges in the future. Yet the current crisis may not bring us back to “business as usual” for a very long time – if ever.

Today is therefore an opportunity to rethink our business models and operational focus by creating a more agile, lean, effective and efficient HR structure, by aligning strategy and core business objectives and by training our staff to achieve business excellence.  

• How will a post-crisis airline look like? What will be our business focus? How can we quickly align all parts of the airline to swiftly respond to the crisis and create an agile and adaptable organizational structure?
• How will your airline re-focus its business model towards core business activities and create a lean management and staffing structure which will allow adaptive and speedy recovery?
• By what measures will airlines re-size the organization? Which operational areas need to be handled as a priority?
• What processes, tools and guidance is HR proposing in order to support the above efforts?

This highly interactive course explores best practices from the aviation industry. Participants are strongly encouraged to bring examples of challenges in their organizations for discussion and further investigation. This course discusses high level strategies and contains specific exercises to be solved individually and in groups.

Upon completing this course you will be able to:

• Investigate and analyze the current state of your airline
• Analyze all options for a speedy crisis recovery
• Investigate possible staffing structures to meet the future requirements
• Develop an action plan for a lean and agile organization
• Conduct a re-structuring project from analysis and design to implementation
• Acquire knowledge, strategies and tools for successful Change Management

Directors, Head of Departments, Senior HR Managers, Human Resources Professionals

• The holistic approach to Corporate Analysis:

1. How to investigate the state of your airline
2. Learn how to use various analysis tools and international benchmarks
3. Understand the interdependencies between different organizational units
4. Analyze each organizational part as a function of the whole
5. How the main organizational parts work together: operations, commercial and administration
6. Concluding which parts of the organization need to be re-structured or optimized
7. Develop staffing plans based on future requirements

• Development of Options for the future of the airline

1. Defining vision, mission and strategic objectives
2. Defining measures and KPIs
3. Structure follows strategy: designing the optimal organizational structure
4. How to define an organizational chart and manpower planning
5. High level job descriptions and performance criteria
6. Setting targets for operations, commercial and administration departments
7. Aligning practices to strategy

• Implementation

1. Defining an action and project plan
2. How to successfully conduct Change Management
3. Re-aligning the organization: make it work
4. How to avoid failure of implementation

• Case studies (3 cases from the practice)